Important Information: 

- 8 or 16 digit codes could be given depending upon the device you submit 

- If the code does not work, you will need to follow all video instructions to qualify for a refund (Clearly show full IMEI on device, enter the code clearly and accurately, show the error message clearly).

- The device must ask for an unlock code to be entered when turned on with a foreign sim card inserted. 

- Device can not be hardlocked or blocked.  No refund in this case. 

- TM or MetroPCS Apps are not supported, no refund in this case. 

- USA Cricket / USA Verizon /Nextel / AT&T MB860 ATRIX, MB865 ATRIX 2 not supported and no refund in this case, even with video proof of incorrect code.   No refund for tmobile app, metropcs, or sprint. 

- It is possible to receive the code 00000 for some IMEIs so it is recommended to try 00000 prior to ordering. No refund in this case.